Add/Manage users
Updated
This guide explains how to:
- Add a new user
- Manage or remove existing users
- Add multiple users to a specific channel
Accessing User Settings
- Click the menu button in the top right corner of the navigation bar.
- Select Account Settings.
- Choose Users.
Adding a New User
- Click Add User.
- Click Send activation email – this will send a welcome email to the new user with login instructions.
- If the email hasn’t arrived, check the spam folder. If it’s not there, contact customer@kundo.se.
Managing or Removing an Existing User
- Remove a user: Click the trash can icon.
- Manage or edit a user: Click Edit.
A window will appear showing the channels the user has access to. You can add or remove channels as needed.
- You can only manage access to channels you have permission for. Other channels will be greyed out.
- Clicking Save will trigger a notification email to the user about their updated channel access.
Adding Multiple Users to a Specific Channel
You can use the method above to manage individual user access to specific channels. However, if you need to add multiple users to a channel, follow these steps:
- Click the menu button in the top right corner of the navigation bar.
- Select Settings for the desired channel.
- Choose Users.
- Add a new user by entering their Name & Email.
- Click Send activation email – this will send a welcome email with login instructions.
If the email hasn’t arrived, check the spam folder. If it’s not there, contact customer@kundo.se.