2. Set the basic settings for Internal knowledge base


Here are general settings for Internal knowledge base, you can, among other things, decide what your Internal knowledge base should be called, write a descriptive text that will be used by the search engines and change the language of the Internal knowledge base

To set set the basic settings: click on the three lines in the blue menu --> select Settings for the Internal knowledge base --> choose Basic settings:

Internal Knowledge base name: What should your Internal knowledge base be called? The name you give is what will appear on the start page of the Internal knowledge base.

Company name: Your company name, which will also appear as the sender of the guide.

Text in search field: What text should the search box have, this is where the visitors search for information.

Email adress for contact form: If you choose to use the email form as a contact route, it's to this address the email will be sent.

Description: This is a text that will appear as a description when you link to your Internal knowledge base on e.g. social media or in search engines. Skip this if this is an internal Knowledge base

Domain for Internal knowledge base: What address does the Internal knowledge base have?

Language: What language should your Internal knowledge base be in?

Visibility in search engines and business listings: Make sure this box isn't ticked for your Internal knowledge base.