Sub-processors
When sub-processors are added or removed by Kundo, the table below is updated. Pursuant to the agreement all customers are also informed in writing by e-mail when this table is updated.
For further details about sub-processors, see the appendix “Specification of the Processing of Personal Data” in your agreement, as well as the links below for further information regarding each sub-processors management of data privacy.
| Name | Processing location | Processing purpose | Certification |
|---|---|---|---|
EU/EES | Server hosting | EU-U.S. Data Privacy Framework | |
EU/EES | Hosting (AI) | EU-U.S. Data Privacy Framework | |
EU/EES | E-mail delivery | EU-based | |
EU/EES | Infrastructure / Queuing | EU-based | |
EU/EES | Infrastructure / Monitoring | EU-U.S. Data Privacy Framework | |
EU/EES | Infrastructure / Queuing, only Kundo Chat | EU-based | |
EU/EES | Customer identification, only Kundo Chat | EU-based | |
| Functional Software Inc (Sentry.io) | EU/EES | Infrastructure / Monitoring | EU-U.S. Data Privacy Framework |
| Celonis Inc (Make) | EU/EES | Transfer of data between customer system and Kundo, opt in | EU-based |
* Processing = Every operation performed with respect to personal data, e.g. storage, collection, recording, organisation, adaptation, alteration or disclosure by transmission.