1. Collection of data
We collect your data direct from you when you visit the Website, download material and register for our newsletter or events. Your data is also collected if you contact us via post or e-mail, phone us or use our chat function, e.g. for contact with our support team.
We can also gather your data, to the extent consented to by you, from our partners, e.g. data you provide on social media.
The personal data we process may comprise:
Name, address and contact details, including e-mail address and telephone number
Download history on the Website
Public company information
Browser information, e.g. IP address
Location information based on your IP address
Contact history with Kundo.
2. Purpose of data collection
Kundo complies with the applicable privacy protection laws and regulations. Only a few people within our organisation have specific authorisation that allows access to the information.
Your data will not be used in any way that is inconsistent with the purpose for which it was collected or that has not been approved by you. By using the Website, you consent to the use of your data as per this policy, and accept that the data may be shared with Kundo’s partners for use in promoting Kundo.
If you request information or register for events or newsletters, your personal data is stored and processed to enable us to fulfil your request. When you visit websites, newsletters or landing pages, your visit is recorded. This information is used to, among other things, provide us with information about the number of visitors and which sections of the website, newsletter or landing pages are visited. When you open and click on links in newsletters, websites and landing pages, this is recorded, meaning you can be contacted by Kundo. Our websites, newsletters and landing pages contain links to other websites. Kundo is not responsible for the processing of personal data on such websites. Providing data is voluntary, but complete requested information is necessary for us to fulfill your request.
2.1 Direct marketing
The collected data is used to be able to show you relevant ads from Kundo and content that may be of interest to you on the Website, other websites and social media. Third-party tools use the collected data to generate ads based on how you use the Website and other sites. This information is gathered and used by means of unique cookies placed in your web browser by the Website and other sites with your consent.
2.2 Newsletters and e-mails
We use your data to be able to send newsletters, customised offers and relevant information about our services. Marketing may be sent to you by post and e-mail. Kundo sends regular newsletters by e-mail to keep customers and other interested parties informed about what is happening within the company and within relevant fields. If you no longer need this type of information, you can unsubscribe via a link provided in the e-mails. Our existing customers may also receive other e-mail communication for the purpose of fulfilling our role within the framework of our business relations and agreements.
2.3 Improving the user experience
In order to improve your experience of our Website, we use your data to make the Website more user-friendly, e.g. to fix bugs, to modify the interface so you can easily access the information you are looking for, or to highlight functions on our Website that are popular with other visitors. This processing is based on our legitimate interest.
Kundo uses so-called cookies. Cookies are small text files stored on a visitor’s computer that can be used to track their activities on the Website.
Kundo uses two types of cookies:
a persistent cookie remains on the visitor’s computer for a fixed period of time;
a session cookie is temporarily stored in the computer’s memory as long as the visitor remains on the website. Session cookies disappear when you close your web browser.
Please note that if you choose not to accept cookies, the functionality of the Website may be restricted.
4. Pixel tags
Pixel Tags are used to gather anonymous data to identify certain information, e.g. search history on our Website and other information to improve the user experience and our Services. Pixel Tags can also be used to identify why you are visiting the Website, e.g. if any of our ads or e-mail messages are a contributing factor. Third-party cookies or Pixel Tags can also gather information about the activities of a user on our Website and on other sites over time.
5. Storage period
We generally save your data for as long as is necessary for the purposes for which it was originally gathered or otherwise as required by applicable law.
If you are a customer, we save your data as long as you are a registered customer of Kundo.
6. Your rights
As a user of or visitor to our Website, you always have the option to erase or rectify the data we hold about you. As per applicable data protection legislation, you are entitled to be told free of charge what personal data we process about you, regardless of how it was collected. If you would like this information, you must submit a written request to us via the contact details given at the bottom of the page. If your personal data is being processed in contravention of data protection legislation, you are entitled to request that your personal data be rectified, restricted or erased. You are also entitled to have your data transferred to another service provider (so-called data portability).
Your personal data may not be processed for purposes relating to direct marketing if you object to such processing. You are entitled at any time to withdraw your consent to processing of personal data. Any such withdrawal may be limited solely to processing relating to direct marketing, for example.
We will only use your personal data for marketing purposes in cases where you yourself have actively given consent to this. You can contact us at any time to discontinue marketing sent to you as a visitor and customer.
If you feel that we are not processing your data in accordance with applicable data protection legislation, you can lodge a complaint with the Swedish Authority for Privacy Protection (IMY). For complaints, you can contact the Swedish Authority for Privacy Protection by e-mail on email@example.com.
7. Contact us
Kund-o AB, Rosenlundsgatan 13, 118 53 Stockholm