Create a sender address in Kundo Mail with whitelabel


Whitelabel – Send mail from Kundo with your own domain 

When you have just created an inbox, the email in Kundo is sent from the address you forward to. If your inbox has the address "jobb@example.com", the sender will be "jobb.example.com@mail.kundo.se".

In order for Kundo to be allowed to send mail from your real email address, your IT department needs to set up some DNS settings which tell other actors on the Internet that Kundos servers is allowed to send mail containing your domain.

These changes will only need to be made once per domain, and therefore do not need to be made if you add new inboxes to the same domain in the future.

(Making these DNS changes is not a requirement, as Kundo Mail will work even without them, but the receiver can see that you are using Kundo)

Step 1: Go to Settings > Send & receive > Use sender address

Here you can see a list of the DNS settings that your IT department needs to set up for your domain. Give the information to your IT department so they can adjust the required settings.

The settings are adjusted on a subdomain of your main domain, e.g. mgeu.example.com, so that there will be no conflicts if you already have other email services set up.

Step 2: After the DNS settings are completed

After your IT department has set up the DNS settings, the checkboxes on the page will turn green as soon as our servers discovers that they have been given the correct value. It can take anywhere between 10 minutes and up to 24 hours before the DNS settings reach our services.

After all the checkboxes are green, you can click the "Activate" button to complete the last step.

When you click on the "Activate" button, Kundo's system double-checks that everything looks right, and makes sure that new outgoing emails get your inbox address as the sender. Feel free to test that everything works as expected!

If you have any questions or encounter problems, you can contact support@kundo.se and we will help you with your issue.

Guide tagged with: domain mail mail domain whitelabel
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