We want as many people as possible to be able to use Kundo Help Center. This guide describes how the Help Center comply with the Swedish Act on Accessibility to Digital Public Services, any known accessibility problems and how you can report deficiencies to us so that we can remedy them.

How accessible is Help Center?

We are aware that the Help Center are not fully accessible. See the section about content that is not accessible below for more information.

What can you do if you cannot use parts of the Help Centers?

We constantly strive to improve the accessibility of our Help Centers. If you come across a problem that is not described on this page, or if you feel that the Help Center does not fulfil legal requirements, e-mail our support team to let us know about the problem.

We set aside a certain amount of time every six months to work on accessibility, and we use this to continuously address any deficiencies we are aware of.

Technical information about the accessibility of the Help Centers

Help Center is only partially compliant with the Swedish Act on Accessibility to Digital Public Services, due to the deficiencies described below.

Problems for the blind

• Some content-bearing images may lack text alternatives.

Problems for the deaf or those with impaired hearing

• Some content-bearing audio clips and video clips may lack subtitles.

Problems in the event of colour-blindness or impaired vision

• Colours on the website perhaps may not fulfill contrast requirements.

Problems in the event of reduced fine motor skills or strength

• The tab order is not consistent in the page header.

How we tested

We conducted a self-assessment (internal testing) of Kundo Help Center.

The most recent assessment was done when this guide was last updated.