Cookies in AI Chat

Updated

This guide describes which cookies are stored in a visitor's browser when they visit a website with Kundo's AI Chat.

To clarify, no cookies are stored until the chat window is opened by the user or automatically triggered by the script.

Cookies stored on https://org-<ORG_ID>.chat.kundo.se after the chat has been opened

NameUsageStorageDuration





Cookies stored on the customer domain

Name
UsageStorageDuration
kundo-widget-token-<AUTH_TOKEN>

SessionStorage
Browser or tab closes
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