Settings for the AI chat dialogue
Updated
AI Chat Dialogue Settings are managed under the AI Chat Settings. Examples of available settings: Users, Sources, Export
How to access the settings:
- Click on the three lines in the menu bar.
- Select Settings.
Settings available:
Users: Add/Edit users who have access to the AI Chat
Basic settings: Name (used internally only)
Human assistance: Set up rules for transitioning to human service
Automated rules
Personal data
Sources: Select which sources your AI Chat should have access to
Export: Request a report of the conversations with AI Chat
Test AI Chat: Test the AI Chat
To configure common cases, color, and web visibility, use the AI Chat widget settings.