Make sure that everyone who will work in Kundo Knowledge has access to the dashboard.
1. Click on the three lines in blue menu
2. Select Settings for the correct channel
3. Choose Editors
4. Add new user by adding name & email address
5. Click on Send activation email - this will trigger a welcome email to the new editor with instructions of how to login
If the email wasn't received, check spam first, if it is not in there please contact your Customer Success Manager or email email@example.com.